Mental Health Services & Resources

Are you going through a tough time or worried about someone else? We at Collective Shift prioritise making mental health and wellbeing a part of our everyday conversations.

We aim to lead a positive change in the way we talk about mental health and connect with our online community.

If you or anyone you know needs any additional support, know that you are not alone and sometimes, just starting the conversation can be the best step forward.

Below is a list of reputable and caring organisations that can provide further support and information.

Australia-wide

  • Emergency/Ambulance – 000 (24 hrs / 7 days)
  • Lifeline Australia – 13 11 14 (24 hrs / 7 days)
    Provides support for those experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.
  • Suicide Call Back Service – 1300 659 467 (24 hrs / 7 days)
    Nationwide service providing free telephone, video and online counselling for those feeling suicidal.
  • Beyond Blue – 1300 22 4646 (24 hrs / 7 days)
    Provides support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Australian state-based

  • Victoria: SuicideLine Victoria – 1300 651 251 (24 hrs / 7 days)
    Free telephone, video and online counselling for those at risk for suicide.
  • New South Wales: Mental Health Crisis Support – 1300 64225 (24 hrs / 7 days)
    Provides a confidential mental health triage service for those in a crisis.
  • Queensland: Mental Health Crisis Line – 1300 64225 (24 hrs / 7 days)
    Provides a confidential mental health triage service for those in a crisis.
  • Australian Capital Territory: Access Mental Health Crisis Support – 1800 629 354 (24 hrs / 7 days)
    Provides confidential support service for those in a mental health crisis.
  • Western Australia: Mental Health Emergency Response Line – 1300 555 788 (24 hrs / 7 days)
    Provides a confidential mental health triage service for those in a crisis.
  • Tasmania: Mental Health Service Hotline – 1800 332 388 (24 hrs / 7 days)
    Provides a confidential mental health triage service for those in a crisis.
  • South Australia: Mental Health Assessment and Crisis Intervention Service – 13 14 65 (24 hrs / 7 days)
    Provides a confidential mental health triage service for those in a crisis.
  • Northern Territory: Mental Health Line – 1800 682 288 (24 hrs / 7 days)
    A free and confidential 24-hour hotline for mental health inquiries.

United Kingdom

  • Emergency/Ambulance – 999 (24 hrs / 7 days)
  • Samaritans – 116 123 (24 hrs / 7 days)
    A helpline for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
  • SANEline – 0300 304 7000 (4.30–10.30pm, every day)
    A national mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness.
  • CALM (for men) – 0800 58 58 58 (5pm–midnight, every day)
    The Campaign Against Living Miserably (CALM)

United States

  • Emergency/Ambulance – 911 (24 hrs / 7 days)
  • The National Suicide Prevention Lifeline – 1 800 273 8255 (24 hrs / 7 days)
    Provides 24/7, free and confidential support for people in distress, prevention and crisis resources.

Online Mental Health Resources

  • Beyond Blue
    Provide information and support to help Australians achieve optimal mental wellbeing and protect against mental illness.
  • Heads Up
    Support and resources concerning better mental health in the workplace.
  • Blackdog Institute
    A medical research institute in Australia providing mental health resources.
  • SafeWork Australia
    Mental health resources.
  • MindSpot – 1800 61 44 34 (8am–8pm AEST)
    Provides free, anonymous assessment and treatment for adults experiencing stress, anxiety, depression, OCD, PTSD, and chronic pain.
  • SANE Hotline – 1800 187 263 (10am–10pm AEST)
    Supports people living with complex mental health issues.
  • MensLine Australia – 1300 78 99 78
    Supporting men with issues surrounding mental health.
  • Headspace Australia
    Youth mental health service (12–25-year-olds)
  • Reach Out
    Mental health support for young people (under 25-year-olds)
  • Associated Counsellors and Psychologists Sydney – (02) 8205 0566
    A network of counsellors and psychologists within the Greater Sydney area, offering face-to-face and telehealth consultations for all emotional and psychological issues.